'Luke (Site Manager) gets top marks for his exceptional customer service and problem solving skills. Nothing was ever a hassle for him. Luke has been amazing throughout the building process. He is a huge asset to your company.'
Yogesh & Anisha
'David (New Homes Consultant) was really helpful and provided us with as much information as possible. He was very patient and considerate and answered all of the million questions that we had. We would recommend Boutique to our friends for building their dream home. Thanks David for all your help.'
'Adriana's knowledge, level of communication, organisation and ability to connect with the client is exceptional. She is in my opinion an asset to your organisation. I am extremely satisfied with my experience with Boutique Homes. All facets of the process has been clear and stress free due to the knowledge and communication of the people who have worked with me.'
Michael & Nicole
'Mark has been an absolute dream to work with in regards to every aspect of our home. We have previously looked through other volume builders and couldn't go past the knowledge and service that mark provided promptly, efficiently and without any hassle whatsoever. Marks knowledge of the company, specifically the Barcelona, is so helpful.'
Mark & Kate
'Our Client Liaison Coordinator has been fantastic. Her professionalism is an asset to your company. All our enquiries were responded to efficiently and timely. We were very impressed with how any issue was resolved very quickly. Our Site Manager is highly professional and has a good knowledge of the building process. He kept us updated throughout the process ensuring that all questions/concerns were attended to promptly. He made the building process very easy.'
Mark & Kate
'Overall our boutique experience has been amazing. From our initial consultation with sales right through to collecting our keys, Boutique has displayed a level of professionalism and efficiency beyond our expectations. This is matched by the high quality finish to our house. We cannot thank the staff enough for how easy this process was.'
Philip & Wendy
'We could not be happier with the overall experience of building with Boutique and would not hesitate to recommend them to our friends.'
Kuthur & Arundhathi
'Good people, good products and great attitude. Boutique build great houses.'
Andrea & Brendan
'It's been a good experience. No real issues but those that did pop up were quickly dealt with. Cooperative and friendly people right throughout the process.'
Kim & Shane
'Very professional service and quick to respond. Adrian (Site Supervisor) was fantastic. Always willing to help and meet us on site when ever asked. Very polite and updated us every time something new happened.'
'We are very much satisfied with how Martijn has handled our case. He responds comprehensively and promptly that it set Boutique apart from other builders that we were choosing from. It is very reassuring as we are interstate. I can say that he is one of the deciding factors why I decided to build with Boutique.'
'David (New Homes Consultant) did a great job. He was confident and concise. He worked in a manner which lead me to feel that he was a person helping out someone who wanted to buy a house, not someone who was trying to sell a product. Calm and responsive. Great level of communication, open and honest. David explained the process behind Boutique and what makes them different to other builders, this was a positive thing for us.'
Darryl & Kara
'We were kept up to date on a regular basis. There was as a minimum 1 phone call every Friday to update progress. Calum was exceptionally professional throughout our build and we never had any complaints. It was pleasing to see the trades on site on a consistant and and regular basis. The whole experience was in building with boutique homes was a pleasant one.'
'Experience has been excellent since day one. As I am buying from overseas, the process has been much simpler than previously thought. Full of praises to Kate and Martijn for making this dream house possible.'
Edwin & Julie
'Very happy with the entire build and maintenance after 12 months, no other builder does this after 12 months.'
'Dale is excellent at his role. We never felt pressured and his knowledge of your product and the price of upgrades literally rolled off his tongue. I think he went out of his way a number of times to meet with us even showing us your yet to be completed display for our better understanding of other build options.'
Karen & Catherine
'Thank you (for) a very easy, straight forward and pleasant experience. We love our home, it exceeded our expectations.'
Ben & Lisa
'Tony was a fantastic Site Manager, we could not have asked for anymore from him. We believe Tony constantly went over and above what was required which has contributed to an end product that we are extremely happy with.'
Raymond & Helen
'Dee was terrific. Always on top of things. Problem solver. Made us feel that we were her only clients.'
Catherine & Roberto
'We chose Boutique based on the fact he (New Homes Consultant) took the time of day to explain to us the process and helped us tailor our favorite home to our needs!!'
Philip & Casey
'We found everything really easy being first home builders so couldn't fault the process. There is nothing to improve on, communication was consistent and clear at all times!'
Luke & Maggie
'Couldn't be happier with everything that has happened from the time I started the build up to today. Everyone we have dealt with from Boutique has been incredibly helpful and made us feel like we were their only clients.'
Hee & Kie
'We were very happy building with Boutique Homes - great customer service.'
Valeria & Ronald
'Excellent service throughout the entire process, we have been 100 percent happy with Boutique homes.'
Kym & Rob
'I wanted to email you because it was very important to my husband and myself that we gave credit where credit is due, Callum McCann is our Site Manager and he has made the whole experience of building with Boutique an enjoyable experience and we couldn’t recommend him highly enough. His honesty, professionalism and dedication is by far the best I have ever come by, I have built 4 previous homes with various other building companies and I can honestly say that this has by far been the best experience and it can be all credited to Callum. Callum has bent over backwards to answer any questions we had and he also gave amazing advise when we struggled to come up with an answer, the quality of tradesman and their work has also been fantastic I believe it’s because of Callum's guidance and professionalism to strive for a good product that we have received such an amazing finish of our home inside and out.We believe that the reason Boutique has such a high reputation in the building industry is due to the amazing staff that give amazing service to its clients. This is not our forever home we have already seen another Boutique design that we are interested in building in the future. Thank you Callum because of you not only did we get an amazing home inside and out we also got an amazing friend and would recommend Boutique homes to our family and friends, simply because of the experience you gave us throughout this whole process.'
Kym & Rob
'Thank you Callum because of you not only did we get an amazing home inside and out we also got an amazing friend and would recommend Boutique homes to our family and friends, simply because of the experience you gave us throughout this whole process.'
'We are really happy with the quality of the finished product. It has been a great experience building with Boutique Homes. Their staff are really friendly and supported us right from the beginning.'
Lance & Linda
'Dee has been extremely efficient and professional in her handling of our build every step of the way and in constant contact with us. Calum went over and beyond our expectations to deliver us such a lovely home. Once again, setting a benchmark like Dee. Calum has an extremely high attention to detail, lucky us. Everything went smoothly and perfect.'
Brett & Tara
'Chris has been excellent in every way, he has always been contactable and has kept us informed of all progress and any issues that needed attending to. Because of Chris we would love to build with Boutique again and for Chris to build our next home.'
'Dee was extremely informative and efficient with excellent communication skills. Doug was excellent at managing my expectations and keeping me informed. I've had a wonderful experience with Boutique Homes and would like to thank Mel (sales), Doug and Dee for their outstanding work.'
Christopher & Lorraine
'One of the most professional businesses and helpful companies I have every dealt with. A wonderful experience from start to finish.'
Leigh & Cathleen
'We are happy with how Dee has been looking after us. She's prompt in answering all our queries and taking actions on it. Well done!'
Gareth and Andrea
'Chantelle has done a great job, ensuring Andrea and I have been managed through the process of building with Boutique. Jason has been fantastic to work with. When he moved onto our job he quickly picked up on any issues and rectified them promptly. He organised plenty of site meetings to ensure we were happy with progress and time managed the job to perfection. Handover has been great.'
Gary & Kerryn
'I hope in the future I would build another Boutique home best experience ever could not be more happy.'
Salvatore & Elisabeth
'Our Client Liaison did extremely well, the experience was outstanding and can't wait to build with them again in the future. Can't give Simon (Site Supervisor) enough praise with his efforts during our build.'
'Adriana has been a fantastic Pre-start Consultant, she has been so patient and has provided me with the best experience anyone could ask for. I will definitely recommend her to any of my family and friends who wish to build with Boutique.'
Selinda & Timothy
'Boutique is a fantastic company to build with. We thoroughly enjoyed working together with every member of your team. Thank you to all who were involved.'
Christopher & Mary
'Couldn't have asked for a better (Pre-start) Consultant. She responds to our queries and requests quickly and promptly and explains everything in detail. We are very happy with the outcome of the whole Pre-start process.'
Milton & Adriana
Milton and Adriana kindly invited us inside their brand new Barcelona 31. Married for over 50 years, they have spent many years travelling overseas, so had a number of precious mementos to incorporate in their new home.
Morgan & Ryan
Morgan and Ryan recently moved into their beautiful new Boutique home in Ocean Grove. They love the open plan layout of the Barcelona, and Morgan has even turned one of the bedrooms into her art studio - we hope you enjoy their story!
Shanaka & Nuwani
Meet Nuwani and Shanaka - happily living in their new Boutique home, Shanaka loves relaxing in the front living space with a cup of tea where he enjoys a view of the beautiful Dandenong Ranges.
Lance & Linda
Lance and Linda built the Chelsea 23 backing onto a golf course and love how the rear of the house is expansive glass, letting in natural light and views to the beautiful course.
Our commitment to you
Proudly part of the ABN Group, delivering superior service, design excellence and exceptional quality for over 37 years
Your feedback is sought at four major stages to help improve our products, processes and services to best meet your needs.
Clear & Simple
You will be provided with your total price upfront, before you pay a deposit, making it easy to manage your decisions and budget.
All homes are built to a high quality by focusing on the selection of superior materials, use of quality tradespeople, thorough supervision and quality control inspections.
A 25-year structural guarantee provides peace of mind in the quality of materials, fixtures and tradespeople used to build your new home.
An industry leading aftercare program, every customer is provided with a 12 month maintenance warranty during the first year in your new home.